"It takes 20 years to build a reputation and five minutes to ruin it." Warren Buffet
Ouch!
Customer experience is about attention to detail. It's what your brand reputation is built on. Good customer experience tells consumers that your brand will continue to support them, after they've purchased your product.
We'd like to share our free - simulated - dashboard template that will find and analyze brand reputation metrics to reveal…
- Sentiment analysis to find how consumers feel about your brand, and detect early signs of crises
- Insight into the share of voice of your brand with compared to your competitors
- Conversation analysis during the customer journey to find insights for forecasting and planning
- And more
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